New Hire Touch Plan

The Crucial Touch Plan for Your New Hire 

Hiring the perfect candidate for your small business is exhilarating, but the journey doesn't end with the offer acceptance. In fact, the two weeks between acceptance and start date are critical for setting your new hire up for success and ensuring a smooth transition. This "touch plan" fosters engagement, builds trust, and lays the groundwork for a productive future.

Why it Matters:

Data speaks volumes about the importance of a strong touch plan. According to BambooHR, 70% of employees who leave a company within the first year were disengaged during the onboarding process. Conversely, a study by the Society for Human Resource Management found that new hires who have a positive onboarding experience are 50% more likely to stay with the company for three years or more. Investing in this crucial period pays off in the long run.

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Building Your Touch Plan:

Here are strategies and tactics you can implement:

• Welcome with Warmth: Send a personalized email congratulating your new hire and expressing your excitement to have them on board. Include key information like start date, contact details, and any forms they need to complete.
• The Power of Coffee: Invite your new hire for a casual coffee or lunch within the first week. This allows you to connect on a personal level, answer any questions, and address any concerns they might have.
• Navigating the Resignation: Offer to help your new hire with their resignation if needed. Provide templates, tips for handling their current employer, and even offer to write a reference letter. This act of support goes a long way in building trust.
• Counteroffer Conundrum: Be prepared for the possibility of your new hire receiving a counteroffer. Discuss this possibility frankly during your coffee chat and emphasize the unique benefits your company offers, like culture, growth opportunities, or your commitment to their career development.
• Pre-boarding Bits: Share essential company information like your employee handbook, dress code, and company history. Consider sending them access to your learning management system or relevant articles to get them excited about their role.
• Stay Connected: Maintain regular communication through emails or phone calls. Keep them updated on any company news or developments and answer any questions that arise.

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Going the Extra Mile:

• Team Introduction: Send a company-wide email announcing the new hire and highlighting their skills and experience. This fosters excitement and builds anticipation within the team.
• Workplace Setup: Pre-arrange their workspace, ensuring it's well-equipped and personalized with a welcome note or small gift. This shows you care about their comfort and well-being.
• Buddy System: Assign a friendly colleague as a mentor or "buddy" to guide them through their first few days. This provides invaluable support and builds a sense of community.

By putting in the effort during these crucial two weeks, you can ensure that your new hire feels valued, informed, and excited to start their journey with your company. This investment in their early experience will reap rewards in terms of employee engagement, retention, and overall business success.